Questions about usage
Questions about purchasing
Questions about usage
| 1. Q: |
Do they reduce cellulite? |
| A: |
MBTs were developed as a medical device. In the past few years we have learned about the toning effects. MBTs help to tone and firm the muscles of the abdomen, buttocks, thighs and calves and increase circulation. We have lots of positive customer feedback regarding cellulite reduction. Wearing MBTs activates the stretch reflex thereby helping tone the postural muscles, improving posture and lengthening the body (which will reduce the appearance of cellulite). |
| 2. Q: |
Can they help me to lose weight? |
| A: |
MBTs will help you become more active using more energy during the course of your normal activities of daily living. Wearing the MBTs during aerobic exercise will help you burn more calories, thus helping to lose weight and gain a more sculpted appearance. |
| 3. Q: |
Can I do the following in my MBTs: squash, badminton, tennis and football? |
| A: |
MBT is designed as an instability shoe to stimulate the muscles responsible for posture and balance. It replicates walking on an uneven surface: so imagine playing squash etc on uneven ground. Therefore it's not suitable to wear MBTs for agility sports in general (such as racquet sports, football or dancing).
MBTs can be used when exercising with free-weights, step and aerobics. These activities should only be taken up once you are used to walking correctly in the MBTs and have reached a good fitness level (approximately 12 weeks).
|
| 4. Q: |
How long should I wear my MBTs for at first? |
| A: |
MBT usage should be between 1 to 2 hours per day for the first week, and then gradually building up the time, until the MBT can be comfortably worn for over 2 hours, by which time muscle activation and proprioceptive feedback are sufficiently attuned to wear the MBT all day, every day. If applied as a medical or therapeutic tool, make sure you refer to a health specialist. The amount of time you are able to tolerate wearing the shoes will depend upon your initial level of fitness and health. Basically, there's just one simple rule: listen to your body!
|
| 5. Q: |
Does body weight have an influence on wearing MBTs? |
| A: |
MBTs can be worn both by light and heavy people. In the case of very high body weight, it is possible that the soft part of the sole may wear out and require replacement sooner.
|
| 6. Q: |
I love my MBTs and want to wear them all of the time, but I'm getting blisters on my heels, what can I do? |
| A: |
Do you have the right size?
MBTs should be snug on the instep, tight on the heel and comfortable on the toe. If there is any slipping at the heel it is possible that they are too large for you, or if your foot feels as though it is struggling to move but can't, it may be that they are too small. In either case you need to return to the dealer where you bought them so that they can check the fitting.
Are your laces tight enough?
It might seem obvious that you'd need to do up your shoes tightly but this does really make a difference. Pull the laces firmly from the very front of the foot to ensure that the foot is held snugly and does not slip. You will usually gain about an inch of lace by doing this and, for most people, this will be enough to make sure they stay snug.
What socks are you wearing?
The type of socks you wear is really important as the wrong ones will increase heat and friction which may cause blisters. We recommend that you wear good quality sports socks made from a breathable material that cover the ankle completely (i.e. not 'rainer socks'? Do not wear tights, pop socks, or socks made from polyester or nylon; and do not wear any style other than the Kisumu sandal with bare feet. It might also be a good idea to try anti-blister socks which have a double layer of fabric so that the outer layer moves with the shoe but the layer next to the skin does not, therefore reducing friction.
Extra measures
If the above things do not have any affect you might need to try gel pads as some people find that the shape of their ankle might not be compatible with the shape of the MBT inner heel, for example their heel or ankle may be thin or bony.
|
| 7. Q: |
My MBTs are dirty. What can I do? |
| A: |
The sole construction and Masai Sensor of MBTs should not be exposed to aggressive liquids (acids or disinfectants), salt, oil, manure, blood, protein, grease, fertilisers or mud. If they are exposed to these substances they must be cleaned as soon as possible.
To wash MBTs thoroughly inside and out, use a soft brush (old tooth brush/nail brush) and clear mild liquid hand soap with water up to 30°c. Remember to dry them upside down so that the water drains away from the sole
It is best to clean your soiled MBTs immediately so that dirt does not become ingrained
|
| 8. Q: |
Can I just put them in the washing machine? |
| A: |
No. Due to the complex nature of the technology in the Masai Sensor, MBTs will disintegrate if put in the washing machine, and they cannot be repaired.
|
| 9. Q: |
Can I get them wet? |
| A: |
No. Due to the complex nature of the technology in the Masai Sensor, MBTs will disintegrate if put in the washing machine, and they cannot be repaired.
MBTs should not be put in an oven, microwave, or under a grill! Believe it or not people have tried, and it has never ended well!
|
Questions about purchasing
| 1. Q: |
What forms of payment am I able to use? |
| A: |
We accept paypal, Visa credit card and Mastercard
|
| 2. Q: |
Is it safe to use my credit card? |
| A: |
Yes. We guarantee that every transaction you make at allenedmonds.com will be 100% safe. This means you pay nothing if any unauthorized charges are made to your credit card as a result of shopping at MBTmall.com.
|
| 3. Q: |
Do you accept international orders? |
| A: |
Yes, we accept orders from Australia, Belgium, Canada, Denmark, Finland, France, Germany , Greece, Greenland, Hong Kong, Ireland, Japan, Korea, Luxemburg, Malaysia, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, Taiwan, United Kingdom and the United Stated directly though our website. If you are outside one of these locations, just email support@mtbmall.com. We can ship your order almost anywhere in the world utilizing DHL.
|
| 4. Q: |
How long will it take to receive my order and how much will shipping cost? |
| A: |
Delivery times depend on the availability of the items you order and the shipping option you select. It takes 5-9 days for international shipping, and we provide free shipping for the most of orders.
|
| 5. Q: |
Will I need to sign for my order on delivery |
| A: |
Yes, all deliveries must be accepted in person and signed for on delivery. If you are not in when the item arrives, the courier will leave you a card and you can ask to arrange another day for delivery.
|
| 6. Q: |
How can I track my order |
| A: |
We will email the tracking number once your product is dispatched, please check your email box frequently. |
| 7. Q: |
How do I cancel my order |
| A: |
Please email to csc@mbtmall.com within 6 hours of purchasing, you will be notified of the refund via email once successfully cancelled. Please note: we are unable to cancel an order once we have shipped it. |
| 8. Q: |
What is your return policy for items ordered online? |
| A: |
Products purchased on MBTmall.com may be returned within 14 days of receipt, as long as the item is unused, accompanied by a receipt and part of our current catalog. See our return policy for more information. |
|
|
